Industry

Hospitality

Staff

70+

Location

Queensland

Challenge

Managing a workforce of 70+ across multiple rosters and employment types

Solution

foundU’s 100% online onboarding and time saving payroll

Benefits

Over two hours saved each week

The Broncos Club is the popular social heart of the Broncos Rugby League Team. In the club you will find a range of dining options, entertainment, and over 70 full-time and casual staff working across multiple rosters and departments. Helping manage and pay those staff is Company Accountant, Gemma Farrington.

It wasn’t always this way. Before foundU, the club had a very manual onboarding process that required staff to come in two hours before their first shift and onboard with paper documents. The Broncos Club had multiple workforce management systems and none of them were cloud based. With slow support and convoluted processes, the club knew there had to be a better way.

How We Helped

 

100% Online Onboarding

Gemma no longer needs staff to come in two hours early and fill out paperwork. With foundU, she simply sends an email with a link to the onboarding module. From there, new staff complete the onboarding process at their own speed and upload their supporting documents and certificates along the way.

While they do this, foundU is automatically creating an employee record with all associated data for the Broncos Club management team.

‘In their own time prior to their first training shift, they will complete all the onboarding necessary and also provide copies of any certificates… it’s cut out a lot of time for us.’  Gemma Farrington, Company Accountant 

 

Time Saving Payroll

Because foundU is a true end-to-end system, the Broncos Club save hours on their payroll each week. Due to the level of integration, foundU has reduced payroll errors and made for an overall more accurate system.

It’s not just speed and accuracy, the foundU Platform also easily allows for adjustments and custom pay rules alongside Award interpretation and allowance calculation.

‘It used to take us four or five hours to do the payroll, and now it takes us two hours with less chances of any errors in the process as well.’ Gemma Farrington, Company Accountant

 

Employee Managed Profiles

Managing a workforce of 70+ casuals and full timers can mean a lot of updating of personal details. With foundU, all staff can access and manage their profile via a dedicated app. They can update financial details like bank and super and also set their availability.

‘In our old system, they don’t have control over updating their personal data and would have to email me. Now, they have control.” ‘  Gemma Farrington, Company Accountant

 

Top Quality, Aussie Based Support

With Gemma’s old system, she would sometimes have to wait over a week to get a response to a help ticket. With foundU, she can call and get help straight away or email and get a response in less than one business day. foundU was designed and built for the Australian market and knows what Aussie businesses need to succeed.

‘I can’t fault support. foundU is very responsive and the longest I have ever waited is 24 hours.’  Gemma Farrington, Company Accountant

 

If you think two systems is too many and want to cut hours from your payroll process, click here to see the platform in action.