Australian-based customer support
Our local team is available 7 days a week, because getting paid on time matters.
We’re here to support you and your team
Whether it’s online, on the phone, or in person. We’re here to help.
You can reach us 7 days a week
Our local team understands the local business environment and are here for support.
Access extensive help articles
Our online help centre is continuously updated so you can find the right solution 24/7.
Have extra support
You can access the foundU services team when you need to reach out for a helping hand.
The responsive customer support you’ve been looking for
We understand that a platform is only as good as the team who supports it. If you need help, we’ll make it easy to find. Whether it’s via email or over the phone, we’ll be with you every step of the way.
We treat customer support like a core feature
We provide a variety of support methods and training documentation, from help articles, to on demand webinars, and in-platform guided tours. Find your solution in the moment you need it with a resource centre that’s filled to the brim.
Need to take a deeper dive?
We can help with that too. If you really want to push the possibilities with foundU, we can create personalised training sessions for you and your team, speeding up your learning and making you a foundU pro in no time.
Access additional support
Our services team can help you with payroll, admin, training, and award building. Whether you need some help with data entry, big administrative tasks, or keeping payroll running when your team is running light, we can help!
"The help and the support that foundU give us is 110 per cent on any other system."
- Clarity Management
Additional customer benefits
rewardU
We’re always grateful to receive a customer referral and have a rewards program to thank our customers for the show of support!
Integrations
Our growing list of integrations and partner services lets you plug and play with the HR and employee experience tools you use every day.
Help centre
Our step-by-step help guides and on-demand training webinars are available for our customers to explore 24/7.
