Unbeatable customer support
Because you and your team deserve it.
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We’re here to support you and your team
Whether it’s online, on the phone, or in person. We’re here to help.
We’re local, and we get it
Reach our Australian based Support team 7 days a week.
Extensive help articles
Accessible online for a quick and effective solution.
Continuous support innovation
We’ll never stop exploring how we can support you better.
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The support you’ve been looking for
We understand that a platform is only as good as the team who supports it. If you need help, we’ll make it easy to find. Whether it’s online or over the phone, we’ll be with you every step of the way.
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We treat support like a critical feature
We are forever exploring new ways to support you and your business as best we can to ensure your success. Whether it’s online webinars, creating new help articles, or in-platform guided tours. If it helps you, we’ll do it.
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Need a little more?
We can help with that too. With personalised training sessions designed for you and your team. It speeds up the learning curve and makes you foundU pros in no time.
Frequently asked questions
Does support cost extra?
No – Our support is free and covered in the cost of your active user pricing.
Is your support team based in Australia?
Yes – Our team are based right here in Australia and can be reached via email or phone.
Do you respond quickly to support tickets?
Yes – We are dedicated to providing you with incredible support with industry leading response times.
Is employee data stored securely and in Australia?
Yes – All your employee data is securely stored and hosted on Australian based servers to comply with ATO standards and ISO27001 compliance.
"The help and the support that foundU give us is 110 per cent on any other system."
- Clarity Management
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Popular features
Employee Management
One record, one source of truth, for life. No more data sync issues across multiple systems. Update it once, move on to the next.
Self Service App
Manage employment info, availability, leave, time and attendance, qualifications, view upcoming shifts, see real time wage earnings, create personal budgets.
Rostering
Employee scheduling made easy no matter how many locations. Drag and drop shifts, offer and assign them to your employees and keep track of your wage costs in real time.