People Operations Platform Training

Welcome to your dedicated ProQuest People Operations Platform. Use the resources here to complete your weekly manager tasks including rostering and approving shifts.

Head Office Training Sessions

1. Recruitment & Onboarding
2. Rosters, Time & Attendance
3. Employee & Client Management
3. Payroll Processing & Awards & Agreements
6. Reporting



To login go to:

Clients & Employess login via:

Enter your email address and password provided.
Click ‘Forgot Password’ to reset if needed.
Once logged in you can click Profile at the top left to switch between your operation and employee portals.

Platform Workflow:

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There are 3 access portals for the platform:

Admin Portal
Head Office entire platform access. Users of this may have restricted views.

Operations Portal
Client access. Ability to view rosters, approve leave, view invoices, clock log.

Employee Portal
Employee access. Ability to view roster, get payslips, apply for leave, update details. Onboarding questions are also carried out through here.

Recruitment: JobHub

Step by step guide on JobHub, the applicant tracking system for recruiters.

Download JobHub Guide

BroadBean Guides:

Applicant Screening

Screen applicant details collected in application, track progress and add online documents and records.

Download Screening Guide

Employee Onboarding

Setting office codes, positions etc + completing financial details etc.

Download Onboarding Guide

Rosters, Time & Attendance

Rosters Guide

Step by step instructions on how to build rosters and shifts, publish shifts and print.

Download Roster Guide

Approving Shifts Guide

Approve Shifts can be used on it’s on in the Admin portal, or can be used in conjuntion with Clock and/or Work App. All data from Clock and Work is synced with Approve Shifts.

Approve Shifts Guide

Leave Set Up & Process

Step by step instructions on how to set up leave entitlements, and managing the leave application process.

Download Leave Process

Clock App

The Clock App can be used instead of the Work App to allow employees to clock in and out each day. Hours worked can then be approved daily via Approve Shifts.

Clock App Installation & Set Up 

Setting up the clock app on your iPad.

Download intstructions

Clocking In & Out 

How employees clock in and out.

Watch Video

Work App

WorkApp is a walk around app which can be used by supervisors to manage employee attendance on an ipad. Each time a shift is approved, it feeds into a timesheet ready at the end of the week for payroll.

Work App Installation & Set Up

How to set up the Work App on your  iPad & create supervisor logins.

Download Work App Set Up Guide

Managing Attendance with Work App

Managing staff attendance using the walk around Work App.

Download Work App Guide

Employee & Client Management

Employee Portal 

Step by step instructions on how the employee portal can be self managed by employees.

Download Employee Portal Guide

New Operation: Client Set Up

How to set up a new operation and apply ratesbooks.

New Operation Setup Guide

Payroll Processing, Awards & Agreements

Payroll Processing

Step by step instructions on invoicing, checking and adjusting employee paycycles, processing payslips and ABA files.

Payroll Processing Guide

Awards & Agreements

General guide on managing awards and agreements.

Download Awards Guide


Reports Centre

General guide on using the Reports Centre to extract any report you need.

Download intstructions

Live Webinars

Weekly Webinars

Attend a webinar for new users or a refresher.

* Getting Started for Admin Users (Admin & Consultants)

* Rosters, Times & Attendance (Managers Training)

* Payroll Processing

Click the link below to register for a session and view upcoming dates.


Webinar Recordings