Your New Superpower
Our 100% Aussie Based Support and Development Team
Your New Superpower
Our 100% Aussie Based Support and Development Team
People rely on you to have the answers and solutions to their problems.
But, what if you don’t have the answers?
You turn to our top-rated support team who don’t just help you use the foundU Platform, they provide HR and payroll guidance.
From award interpretation to making an extra payment, we’ve got you covered.
We’re your new superpower.
And the best bit? You don’t have to tell a soul how you found the answer.
Be the hero. Have the power.
Trusted by 400+ Aussie Businesses
Trusted by 400+ Aussie Businesses – It doesn’t matter what industry or sector your staff work in, the foundU Platform can onboard, roster and pay them correctly. We have customers in nearly every sector, from port security to Australia’s biggest construction projects, you will find staff being paid on the foundU Platform.
100% Australian Own and Operated
100% Australian Own and Operated – Australia has some of the most complex employment and HR laws in the world. As an Aussie business, we know the challenges you face and always provide relevant and local support tailored to your industry.
Help is moments away
Find a huge range of help articles online with our dedicated customer education centre. If you want to talk to our support team, they are always available via live chat, email and phone. There’s no being passed from department to department or delays, just a team that can help you straight away.
Everything In-house
Everything In-house: While we’ve grown at record speed, we haven’t turned to overseas support to keep our costs down. Everything we do at foundU is in-house, from support to development, we are committed to hiring and nurturing Aussie talent.
Meet some of our support team:
Meet Yvonne
Yvonne is our Head of Support and loves helping foundU Customers with any issue big or small. With 15 years in customer experience and deep understanding of the foundU Platform, she is your go-to for any query.
Meet Sam
Bringing military discipline to the role with 10 years of Army and leadership experience, Sam will get you the answers in no time.
Meet Hannah
Hannah is one of our account managers and she is only interested in one thing – seeing you succeed on the foundU Platform. All foundU customers receive a dedicated account manager who will be with you every step of the way.
See how foundU has transformed these businesses
“The greatest asset at foundU is the help – very prompt”
Find out why Carina from Synaco recruitment says:
“Peace of mind as a business owner and totally worth the set-up time”
See how we gave Kate from Wild Canary total peace mind when implementing foundU:
“The support is very beneficial, especially when starting out”
Find out how made it for Eloise from Webstercare when just starting with the platform:
How we help:
Reports making you look good
The foundU Platform has over 50 different data points to report against. We show you how to best display them.
Easy EOFY
We take you step-by-step through the EOFY process and even write send-ready emails for your staff.
Award Interpretation
Make every pay run compliant as we work with you to make sure your Awards and pay rules are automated.
Customised Onboarding
Want specific steps in your onboarding? No problem, we will add them for you.
Superfast Payroll
Keep everyone happy with your quickest ever payroll. We show you exactly how to do it.
Proper Termination
Not sure how to end an employment contract? Let us show you how.
What our customers say about the platform
Want something specific to your business?
If you want a unique function added to the Platform, we will try our best to build it for you.
We have customers who operate a unique shift pattern and wanted it added to the system – no problem, done.
Customers with complex EBAs that wouldn’t fully integrate with their previous system – we sorted it.
Businesses that have specific payment and clock-in rules based on position – all good, added to the Platform.
We can make it happen.
Speak to our Australian team:
Demo
Learn more about what the foundU Platform can do for your business.
Got questions?
Ask us anything, or schedule a customised demo.