Your New Superpower

Our 100% Aussie Based Support and Development Team

Your New Superpower

Our 100% Aussie Based Support and Development Team

People rely on you to have the answers and solutions to their problems.

But, what if you don’t have the answers?

You turn to our top-rated support team who don’t just help you use the foundU Platform, they provide HR and payroll guidance.

From award interpretation to making an extra payment, we’ve got you covered.

We’re your new superpower.

And the best bit? You don’t have to tell a soul how you found the answer.

Be the hero. Have the power.

Trusted by 400+ Aussie Businesses

Trusted by 400+ Aussie Businesses  It doesn’t matter what industry or sector your staff work in, the foundU Platform can onboard, roster and pay them correctly. We have customers in nearly every sector, from port security to Australia’s biggest construction projects, you will find staff being paid on the foundU Platform. 

100% Australian Own and Operated

100% Australian Own and Operated  Australia has some of the most complex employment and HR laws in the world. As an Aussie business, we know the challenges you face and always provide relevant and local support tailored to your industry. 

Help is moments away

Find a huge range of help articles online with our dedicated customer education centre. If you want to talk to our support team, they are always available via live chat, email and phone. There’s no being passed from department to department or delays, just a team that can help you straight away. 

Everything In-house  

Everything In-house: While we’ve grown at record speed, we haven’t turned to overseas support to keep our costs down. Everything we do at foundU is in-house, from support to development, we are committed to hiring and nurturing Aussie talent. 

Meet some of our support team:

Meet Yvonne

Yvonne is our Head of Support and loves helping foundU Customers with any issue big or small. With 15 years in customer experience and deep understanding of the foundU Platform, she is your go-to for any query.  

Meet Sam

Bringing military discipline to the role with 10 years of Army and leadership experience, Sam will get you the answers in no time.  

Meet Hannah

Hannah is one of our account managers and she is only interested in one thing  seeing you succeed on the foundU Platform. All foundU customers receive a dedicated account manager who will be with you every step of the way. 

See how foundU has transformed these businesses

“The greatest asset at foundU is the help – very prompt”
Find out why Carina from Synaco recruitment says:  
Peace of mind as a business owner and totally worth the set-up time
See how we gave Kate from Wild Canary total peace mind when implementing foundU: 
 The support is very beneficial, especially when starting out”
Find out how made it for Eloise from Webstercare when just starting with the platform:

How we help:

Reports making you look good

The foundU Platform has over 50 different data points to report against. We show you how to best display them. 

Easy EOFY

We take you step-by-step through the EOFY process and even write send-ready emails for your staff.

Award Interpretation

Make every pay run compliant as we work with you to make sure your Awards and pay rules are automated. 

Customised Onboarding 

Want specific steps in your onboarding? No problem, we will add them for you. 

Superfast Payroll

Keep everyone happy with your quickest ever payroll. We show you exactly how to do it.  

Proper Termination  

Not sure how to end an employment contract? Let us show you how. 

What our customers say about the platform

"Payroll is fun again! The customer service at foundU is fantastic. The features are always improving and the communication from the foundU team is amazing."

Rita Castorina - Accounts Manager, Health Hub Doctors Morayfield

foundU
2020-07-23T10:19:50+10:00

Rita Castorina - Accounts Manager, Health Hub Doctors Morayfield

"Payroll is fun again! The customer service at foundU is fantastic. The features are always improving and the communication from the foundU team is amazing."
"Ever since changing our payroll and rostering platform to foundU, all processes have been simplified to an efficient system that is easy to use with a great interface. The team at foundU have been above board and always go the extra mile to assist in any way they can."

Suzy Sawdon-McDonald – Practice Manager, Brain Treatment Centre 

foundU
2020-07-23T10:25:50+10:00

Suzy Sawdon-McDonald – Practice Manager, Brain Treatment Centre 

"Ever since changing our payroll and rostering platform to foundU, all processes have been simplified to an efficient system that is easy to use with a great interface. The team at foundU have been above board and always go the extra mile to assist in any way they can."
"The foundU implementation has been a great success for us and Evan in particular has been spectacular in leading us through the implementation." 

Nick Daly, Job Wire

foundU
2020-07-23T10:27:32+10:00

Nick Daly, Job Wire

"The foundU implementation has been a great success for us and Evan in particular has been spectacular in leading us through the implementation." 
"We are a month down the track now and overall things are going well and I am kicking myself we stayed with FastTrack for so long!"  

William Rule, Zenith Hospitality

foundU
2020-07-23T10:29:09+10:00

William Rule, Zenith Hospitality

"We are a month down the track now and overall things are going well and I am kicking myself we stayed with FastTrack for so long!"  
"It's been so good. I love doing payroll through foundU. It’s all there and you do not have to switch between systems, push data through to another system to pay etc I really love it for that."

Emily McMurray, Thor Demolition

foundU
2020-07-23T10:30:26+10:00

Emily McMurray, Thor Demolition

"It's been so good. I love doing payroll through foundU. It’s all there and you do not have to switch between systems, push data through to another system to pay etc I really love it for that."
"I’m super impressed with your product - I’ve consistently heard good things from the team from both of our businesses that use you guys."

CFO, City Venue Management 

foundU
2020-07-23T10:31:24+10:00

CFO, City Venue Management 

"I’m super impressed with your product - I’ve consistently heard good things from the team from both of our businesses that use you guys."
"The greatest asset at foundU is the support staff, they are absolutely fantastic and the service is always prompt."

CarinaAcorn Human Resources 

foundU
2020-07-23T10:32:11+10:00

CarinaAcorn Human Resources 

"The greatest asset at foundU is the support staff, they are absolutely fantastic and the service is always prompt."
I can’t believe payroll is this easy … payroll is much easier than in FastTrack

Elite Staffing 

foundU
2020-07-23T10:32:51+10:00

Elite Staffing 

“I can’t believe payroll is this easy … payroll is much easier than in FastTrack”
"foundU is live in Fremantle and it is amazing!"

Residency by Dillion

foundU
2020-07-23T10:33:25+10:00

Residency by Dillion

"foundU is live in Fremantle and it is amazing!"
"Thanks for the efforts on the new roster. It’s such a fantastic upgrade and so fast too! Makes rostering so much more user-friendly. Huge thanks – we appreciate it."

Healthia

foundU
2020-07-23T10:34:04+10:00

Healthia

"Thanks for the efforts on the new roster. It’s such a fantastic upgrade and so fast too! Makes rostering so much more user-friendly. Huge thanks – we appreciate it."
"The team at foundU are so easy to work with and I cannot recommend the product enough."

Bec, Clarity Management  

foundU
2020-07-23T10:34:34+10:00

Bec, Clarity Management  

"The team at foundU are so easy to work with and I cannot recommend the product enough."
"I know you’re all working remotely but it just doesnt feel like it - the service I’ve received from the Help Desk team has been awesome and has felt so seamless”

Yvonne, Nitmiluk Tours

foundU
2020-07-23T10:36:02+10:00

Yvonne, Nitmiluk Tours

"I know you’re all working remotely but it just doesn’t feel like it - the service I’ve received from the Help Desk team has been awesome and has felt so seamless”
"I just wanted to call to say how much I appreciate the foundU system." 

TeresaLewis Leisure

foundU
2020-07-23T10:38:34+10:00

TeresaLewis Leisure

"I just wanted to call to say how much I appreciate the foundU system." 
"Do yourselves a favour guys and jump onboard."

Aaron D'Arcy - Owner, The Mex 

foundU
2020-07-23T10:39:23+10:00

Aaron D'Arcy - Owner, The Mex 

"Do yourselves a favour guys and jump onboard."
"We're going to try to move all our clients over to foundU, it's just so much easier."

Jane, Clarity Management

foundU
2020-07-23T10:40:05+10:00

Jane, Clarity Management

"We're going to try to move all our clients over to foundU, it's just so much easier."
"We’ve been using foundU since May 2019 and love the functionality. It’s the best thing since sliced bread! Payroll is so quick – it takes less than 15 mins."

Jon & Donna Morse, Franchise Partner

foundU
2020-07-23T10:40:53+10:00

Jon & Donna Morse, Franchise Partner

"We’ve been using foundU since May 2019 and love the functionality. It’s the best thing since sliced bread! Payroll is so quick – it takes less than 15 mins."
I love this system 

Brothers Café Restaurant & Bar

foundU
2020-07-23T10:41:25+10:00

Brothers Café Restaurant & Bar

“I love this system” 
"We are even more excited as the system seems better than first thought!"

Julie Brunt, Club Helensvale

foundU
2020-07-23T10:42:13+10:00

Julie Brunt, Club Helensvale

"We are even more excited as the system seems better than first thought!"
"Total game changer!"

Sally Butcher - Payroll Manager, Blue Tongue Group 

foundU
2020-07-23T10:42:53+10:00

Sally Butcher - Payroll Manager, Blue Tongue Group 

"Total game changer!"
"It’s so quick and easy.  We love the foundU system and we are happy to sing about it to anybody and anyone. 

I love foundU!"

Steph Taylor, Omni Recruit

foundU
2020-07-23T10:43:39+10:00

Steph Taylor, Omni Recruit

"It’s so quick and easy.  We love the foundU system and we are happy to sing about it to anybody and anyone.  I love foundU!"
"It was taking me three hours to do payroll before foundU, now I do it in twenty minutes."
 

Keith Fullerton, IceWorld  

foundU
2020-07-23T10:44:21+10:00

Keith Fullerton, IceWorld  

"It was taking me three hours to do payroll before foundU, now I do it in twenty minutes." 
"I was spending three hours a week doing payroll, now it takes me just five minutes to pay all my staff across two stores."

Kamil Rezk, Antonio’s

foundU
2020-07-23T10:44:51+10:00

Kamil Rezk, Antonio’s

"I was spending three hours a week doing payroll, now it takes me just five minutes to pay all my staff across two stores."
"Being able to offer a contactless solution has helped us win more business"

Peter Remfrey, Pandanus Group

foundU
2020-07-23T10:45:48+10:00

Peter Remfrey, Pandanus Group

"Being able to offer a contactless solution has helped us win more business"
"foundU has saved us 8-10 hours a week."

Rick Pullia, First Impressions

foundU
2020-07-23T10:46:29+10:00

Rick Pullia, First Impressions

"foundU has saved us 8-10 hours a week."
"It’s an all in one, modular system that covers everything."

Eloise AltavillaWebstercare

foundU
2020-07-23T10:47:16+10:00

Eloise AltavillaWebstercare

"It’s an all in one, modular system that covers everything."
"Peace of mind as a business owner and totally worth the set-up time."

Kate Harvey, Wild Canary

foundU
2020-07-23T10:47:49+10:00

Kate Harvey, Wild Canary

"Peace of mind as a business owner and totally worth the set-up time."
"It’s really hard to put it into one little sentence, but the advantages of foundU are profound, especially if you are currently using multiple platforms and especially ones that don’t talk to each other"

Chris Sier - Commercial Operations Manager, Veneto Club

foundU
2020-07-23T10:49:32+10:00

Chris Sier - Commercial Operations Manager, Veneto Club

"It’s really hard to put it into one little sentence, but the advantages of foundU are profound, especially if you are currently using multiple platforms and especially ones that don’t talk to each other"
"I can honestly say this is one company that does what it says / promises it will do.”

Chris Tankard, Ferguson Plarre 

foundU
2020-07-23T10:52:10+10:00

Chris Tankard, Ferguson Plarre 

"I can honestly say this is one company that does what it says / promises it will do.”
"we have been involved in the development from day one and the fact we have been able to customise our platform has greatly assisted in our fast growth”

Rohan Hinchey, IRSO 

foundU
2020-07-23T10:52:53+10:00

Rohan Hinchey, IRSO 

"we have been involved in the development from day one and the fact we have been able to customise our platform has greatly assisted in our fast growth”
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foundU

Want something specific to your business?

If you want a unique function added to the Platform, we will try our best to build it for you.  

We have customers who operate a unique shift pattern and wanted it added to the system – no problem, done.  

Customers with complex EBAs that wouldn’t fully integrate with their previous system – we sorted it.  

Businesses that have specific payment and clock-in rules based on position – all good, added to the Platform.  

We can make it happen.  

Speak to our Australian team:

Demo

Learn more about what the foundU Platform can do for your business.

Got questions?

Ask us anything, or schedule a customised demo.