Reduce the manual workload and human error


Automated, error free rostering


More time to focus on key areas of the business like marketing and sales

Rick Pullia from First Impressions is in the business of making people look beautiful, with his staffing agency supplying beauty and fragrance consultants to some of the biggest luxury brands in the world.

But as everyone knows, true beauty goes more than skin deep. There is no point looking great on the outside, when everything is not so great on the inside.

That’s where Rick found himself, business was good but his HR and payroll system needed work.


Before foundU, Rick’s life was a manual hell of creating rosters, emailing spreadsheets and texting staff to remind them of shifts.

Paper timesheets had to be hand-signed and then sent to clients for approval. Rick had to key in data manually and collate and duplicate 100s of pieces of information.


‘rostering was all manual’ Rick Pullia, First Impressions


He needed a beautiful system that cut down the manual entry, reduced errors and made staff communication a breeze.


How We Helped

Rick has reduced errors and saved time with the super simple and easy to use foundU rosters.


‘The system has saved 8-10 hours a week’ Rick Pullia, First Impressions


With our one-click approval invoices, Rick spends less time chasing clients and more time winning new ones.

With the foundU app, Rick’s staff can see their rosters at glance with detailed shift information. He can send reminders through the app and do all his staff communication in one place.


‘The staff love it –  they use the app, access their payslips with ease and get better shift info’ Rick Pullia, First Impressions


Rick makes less errors when using the foundU system. Payroll can only run once shifts are approved and award interpreted. One of the main reasons Rick would recommend the foundU Platform to others is the elimination of double ups and human error.

Rick’s business is now beautiful inside and out. With time and costs reduced, Rick now has time to review his agency and focus on key areas like business development and marketing. Staff love the platform and there is no more double-handling.

If you’re feeling like a HR and rostering makeover, book in for a no-obligation call with Stefano below.