In Mt Isa, you will find the best club in the West, Buffs Club. Famed for its delicious meals, excellent service and range of amenities, the club is a key part of the Mt Isa social scene. In the venue, you will find 90 staff working across 10 different rosters and under multiple awards.
Before foundU, Buffs Club had multiple systems and a clunky process to onboard, roster and pay their staff. Rosters were printed and stuck on the kitchen wall with no way of updating staff or making changes on the fly.
While the job was getting done, Buffs Club knew there had to be a better way.
Streamlined onboarding
Buffs Club, HR Manager, Brian Atherinos uses foundU onboarding to collect employee documents, certificates and details. Once staff have completed onboarding, all Brian has to do is check the automatically generated employee record to see pay rates, financial details and availability in the one place.
"The streamlining from the initial hiring process, the storage of documents and the certifications in one place - it's great," Brian said.
Flexible rostering
Being such a big club, Brian often needs staff to work across multiple departments and roles. The foundU rostering module makes it easy with drag and drop functionality, customisable views and copy and paste functions.
If Brian or the Buffs Club management team make an update to a roster mid-week, the affected staff automatically get a notification sent straight to their mobile. Brian can even give staff shift specific instructions using the roster notes function.
With so many staff working across so many positions, it’s critical that Buff Club has an overview of their wage costs. With the foundU rostering module, wage costs are automatically calculated in real time and Brian can set budgets by day or week, then see and control wage costs in real-time as he builds rosters.
"It’s great for distribution - any changes to the rules, any updates and they automatically go out," Brian said.
Top-quality support
Being new to foundU, Buffs Club relies on foundU’s top notch support and implementation team to help manage their workforce.
While we’re only a phone call away, Buffs Club always has access to a range of comprehensive tutorial videos, articles and regular new feature webinars.
When Brian and Buffs Club do need a hand, it’s an easy phone call to our 100% Aussie-based support team who are always willing to help. The support team work with through his specific questions and always offer relevant and actionable support.
"You have the webinars, you have the links, you have all those things pre-recorded, which is great," Brian said.
"Sometimes it is great just to have that one and one call where you can ask a question and get help."
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