Clarity Management has over 30 years’ experience providing operations, bookkeeping, management accounting and financial control services to hotels, clubs and hospitality customers around Australia. Helping keep those customers happy is Jane Forno, who supports Clarity Management clients’ optimise their payroll.
To do this, Jane uses foundU’s end-to-end workforce management system to migrate customers to one platform, speed up their payroll and get oversight of their business.
Integrated, all-in-one system
foundU is truly integrated with no need for Clarity Management’s customers to have multiple systems. Onboarding, scheduling, payroll and reporting can all be done from the one place.
This gives both Jane and her customers full oversight of their business without having multiple logins and systems that don’t talk to each other. Before foundU, customers were usually using a stand-alone time and attendance system that made Jane’s job harder as she was constantly generating reports and passing them back to clients.
"Our ideal scenario is getting all our clients onto foundU… we don’t have to find multiple reports and the client has full visibility," Jane said.
"Having it all in one place is perfect for Fair Work and audits."
Comprehensive reporting
An end-to-end system leads to accurate and comprehensive reporting that Jane loves. The foundU platform can report on over 50 different data points, and can automatically generate reports on superannuation, wage costings and payslips.
foundU also helps Jane and Clarity Management with custom reports to keep their clients happy. As the system adapts and legislation changes, foundU changes with it and always has reporting capabilities to match.
"It’s got everything we need - we have no problems with foundU adapting different reports for us," Jane said.
Super easy implementation
There is no point in having a great system if it’s hard to implement. foundU makes it super easy for Jane with our team reaching out to the customer and ensuring they are implemented with all staff correctly completing onboarding and ready to go.
Along the way, all information like certificates, licenses, contracts and key employee details are collected to make Jane’s job easier.
"The onboarding is absolutely fantastic," Jane said.
"Our clients have said how wonderful the implementation staff are and that’s one of the reasons we want to get all our clients onto foundU."
Proactive support
foundU goes above and beyond to give Jane the support she needs to get the job done. We are an Australian business that knows the employment landscape, with over 500 customers.
Our support and implementation team work to keep abreast of current legislation and update the platform accordingly. Alongside those teams, we also have a dedicated customer training team who help our customers get the most from foundU.
"It’s very good - foundU will send us emails with instructions, screenshots and everything we need to fix mistakes," Jane said.
"The help and the support that foundU give us is 110 per cent on any other system."
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